![]() ![]() operating errors, mechanical damage, incorrect operating voltage) Proper use for the purposes of this warranty is defined as use of the product under the conditions stated in the instructions for use. Faults resulting from improper use (e.g.Rechargeable and disposable batteries (these products have a shorter service life, the length of which also depends on the frequency of use).Any accessories supplied with the product.Minor faults or deviations in the quality of a product which do not affect the product’s value or fitness for its intended purpose.The following cases are not covered by the above warranty: ![]() All products and parts replaced become the property of Sonova Consumer Hearing GmbH or their service partners. Sonova Consumer Hearing GmbH or their service partners may replace defective products or parts with new or refurbished products or parts. If, within the warranty period, the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, Sonova Consumer Hearing GmbH or their service partners will, without charge for labour or parts, repair or (at the descretion of Sonova Consumer Hearing GmbH) replace the product or its defective parts. Just let us know your order number and we'll be able to assist. If you have purchased from us at and do not have a receipt, you may contact us at to request for a soft copy. Proof of purchase must state the date of purchase and name of the product. Unless you submit proof of purchase, which will be verified by your local Sennheiser service partner, you will be obliged to pay for any repairs that are carried out. Please retain your sales receipt (or your warranty certificate) as proof of purchase. The warranty period begins on the date of purchase of brand new, unused products by the first end user. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. For the exact duration of your warranty, please refer to the separate extended warranty table. ![]() For some products a different warranty period applies. The original Sennheiser product you have purchased is covered by a warranty of 24 months. ![]()
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